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The excellent bed and pillow were great, making my stay comfortable. The staff were invaluable and went above and beyond to help me by speaking to the taxi driver at my destination, which was the bus stop for the express bus to Haneda airport. Without their help, I probably would not have found the location of the bus stop. Also, the staff registered me as a member of Marriott Bonvoy so that I can check in earlier. Although the room was tiny and the bathroom was the smallest of all in Japan, Overall it was a wonderful stay.
Analu
August 2025
Brand new hotel, everything smelling good. Breakfast has a good selection of bread so it’s suitable for westerners. Room has comfy bed and drip coffee available. And very professional staff despite their short time working in this facility.
Eric
Dezember 2024
The staff were amazing and helped with any requests, regardless of the language barrier.
Eren
Februar 2025
Location is close to train station and many restaurant. The pastries are wonderful, and the cafe's staff is kind and helpful.
Saowalak
Januar 2025
Its location was great , not to far from train station. Lots of eateries around.
Angus
August 2025
The hotel is clean and new. The non-smoking room has no cigarette smell, (unlike many aged Japanese hotel, where cigarette smell is strong even in a non-smoking room). Cheap hotel. There is no breakfast at this hotel, but this is fine since it was known beforehand.
Kcnx
November 2022
The location - Nearby the city centre
Mt
Juli 2025
The staff went above and beyond to help me. I didn't know the area and they helped me find restaurants to try! I also didn't understand how the air-conditioning worked and the staff member came to my room. They were super friendly and genuinely seemed to want me to enjoy myself and explore their city.
Jaydon
Januar 2022
Right outside of Utsunomiya station, lots of restaurants and bars all around, including my new favorite, “Lion’s Head Irish Bar” on the ground floor of Sunshine Hotel Utsunomiya. Staff were exceptionally professional and nice. Free breakfast and coffee for all guests!
Ben
März 2022
Clean, comfortable, good facilities, room amenities, location is ok enough, good value for money
Pavel
August 2023
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